Student Air Line Tickets
On February 13, 2010, the staff of the Southwest Airlines flight between the California cities of Oakland and Burbank were struggling to fit passengers aboard a packed flight. There were a couple of passengers who seemed to take up more room than was safe for them, or comfortable to those seated beside them.
One of these was a rather scruffy looking guy, who though he could put both armrests down, and could safely buckle his seat belt appeared to be making the other people in his row uncomfortable because they were leaning away from his middle seat. One woman was leaning against the wall, about to doze off, the other was leaning into the aisle before the man sat down, but none of this was taken into account. Nor were the women asked whether they were uncomfortable or not.
Invoking Southwest's 25-year "Customer of Size" policy, one of the flight attendants asked the man to get off the plane. This attendant said it was at the request of the pilot, Captain Leysath, but Southwest has since confirmed that the pilot probably never saw the passengers.
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